Introduction
At Wrinkle, we understand that the information you share with us is deeply personal and sensitive. This Privacy Policy explains how we collect, use, protect, and share information when you use our services.
Your privacy is not just important to us—it's fundamental to everything we do. We are committed to being transparent about our practices and giving you control over your information.
Information We Collect
Information You Provide
- Account information (name, email address, contact details)
- Family and care recipient information
- Documents you upload to our platform
- Financial account information (when you choose to connect accounts)
- Communications with our support team
Information We Collect Automatically
- Usage data (how you interact with our platform)
- Device information (IP address, browser type, operating system)
- Log data (access times, pages viewed, errors encountered)
How We Use Your Information
- To provide and improve our services
- To help you organize and manage family care responsibilities
- To communicate with you about your account and our services
- To provide customer support
- To comply with legal obligations
- To protect against fraud and abuse
How We Protect Your Information
- Bank-grade encryption for all data transmission and storage
- Multi-factor authentication and access controls
- Regular security audits and monitoring
- Limited access to personal information on a need-to-know basis
- Secure deletion of data when no longer needed
Information Sharing
We do not sell, rent, or share your personal information with third parties for their marketing purposes. We may share information only in these limited circumstances:
- With your explicit consent
- With family members you designate on your account
- With service providers who help us operate our platform (under strict confidentiality agreements)
- When required by law or to protect our rights
- In connection with a business transfer (with continued privacy protections)
Your Rights and Choices
- Access and review your personal information
- Correct or update your information
- Delete your account and associated data
- Export your data in a portable format
- Opt out of marketing communications
- Request restrictions on how we use your information
Data Retention
We retain your information only as long as necessary to provide our services and comply with legal obligations. When you delete your account, we will delete or anonymize your personal information, except where we are required to retain it by law.
Contact Us
If you have questions about this Privacy Policy or our privacy practices, please contact us at:
Email: privacy@wrinkle.com
Address: 123 Main Street, Suite 100, Anytown, ST 12345
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by email or through our platform. Your continued use of our services after any changes indicates your acceptance of the updated policy.